Some frequent questions and answers:

WHY DO WE ASK FOR YOUR NAME AND ID?

•	As use of the Visa Gift Card is considered a financial transaction and the Gift Card is issued by a bank This is a requirement in terms of the Financial Intelligence Centre Act of 2001 (FICA).
•	FICA was enacted to combat money laundering.
•	Whilst this is inconvenient to innocent people such as yourselves, this is a legal requirement and can be seen as assisting in the combating of crime.
•	This allows Canal Walk and its management to fulfill its requirements in terms of the FICA legislation.
•	By giving us additional information such as your email address, cell number etc we will be able to keep you advised of new and exciting events, competitions and specials happenings at Canal Walk.

WHAT IS REQUIRED?

•	In the case on an individual we require your full names and a valid South African ID number or passport number.
•	In the case of a company we require the company name and company registration number.

WHAT WILL WE DO WITH YOUR PERSONAL DETAILS?

•	These WILL NOT be disclosed to any third party unless required in terms of FICA legislation.
•	If you have provided us with additional contact details we may send you information relating to Canal Walk from time to time. You will be able to request that this not be done.

WHAT IF I AM NOT WILLING TO PROVIDE THESE DETAILS?

•	Unfortunately we will not be able to sell you a Gift Card.

You may contact Centre Management during office hours on 021 529 9600.

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