Canal Walk - Shop The World
Facilities & Services
At Canal Walk we strive to offer exceptional shopper services and facilities on every level, every day to every visitor - providing a world-class shopping experience.
Disabled Assistance
To ensure easy accessibility for physically challenged visitors, parents with babies, and senior citizens; designated parking bays are provided at each entrance to Canal Walk.
Wheelchairs and temporary enabled parking discs are available at all Customer Service Desks. Wheelchair access is possible at all entrances and disabled restroom facilities are available throughout Canal Walk.
Wheelchairs and temporary enabled parking discs are available at all Customer Service Desks. Wheelchair access is possible at all entrances and disabled restroom facilities are available throughout Canal Walk.
Parent And Child Facilities
This is a private toilet facility especially designed to accommodate children by providing smaller toilets and basins, and can be accessed without having to go into a public adult toilet. It is ideal for fathers taking their daughters, or mothers taking their sons, to use toilet facilities. These toilets are located on the Upper Level, along the centre passage between Spitz and Zoom.ATM's
ATMs are conveniently located throughout Canal Walk, as are a number of foreign exchange bureaux and the larger banking houses.
First Aid
First aid Canal Walk's first aid facility is located on site, where a 'Level 5' medic is on duty to provide assistance when needed. All Canal Walk security supervisors are trained to 'Level 3' in first aid. The Canal Walk Medical and Wellness Centre provides medical assistance and is located on the second floor of East Office Towers. An ambulance team is called in the case of serious medical emergencies.
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